The Park of Aktun Chen offers three amazing
activities to all of our visitors. Take a dive in the Cenote or a guided walk
in the caves, fly on the tree tops on our ziplines.
Feeling adventurous, Aktun Chen Park
is the answer for you! Fly the skys on a 10 ziplines and take a walk on two
suspension bridges in the jungle, Immerged yourself in a sacred cave and enjoy
its crystal waters of the cenote. This activity will bring you to the heart of
the jungle and will make you feel senses not often used in the city.
Aktun Chen Park and its underground
caves and cenotes are as impressive to the point that NatGeo has listed as one
of the Top 10 Underground Walks in the World. Transportation and lunch is
5 - 10
- Round-trip transportation
- Entrance fee to Aktun Chen Park
- 10 zipline circuit
- Guided underground walk
- Visit to the animal sanctuary
- A la carte lunch with beverages*
- Snorkel in an underground cenote
- Snorkel equipment
- Lockers and showers
*Iced tea and purified water.
What's not Included?:
- Alcoholic beverages at mealtime
- Photo or video services
- Souvenirs, handicrafts, clothes, etc
- Wear comfortable beachwear, water
shoes, and a bathing suit
- Bring an extra set of clothes, a
bathing suit and a towel
- Your sunscreen and/or insect
repellent should be 100% biodegradable
- Bring a credit or debit card and
some cash since the use of certain equipment requires a deposit or to pay for
any other service not mentioned on the inclusions list
- If you have any health or physical
problem please contact us before you make your reservation so we can provide
you with advice on the matter
- If you have any questions or doubts
about this tour, please dial the toll-free number shown on our home page
Terms & Conditions
The agency, the transportation company and its representatives acts solely as intermediares for transportation companies, parks, restaurants, e.t.c. and shall not be liable in any way for losses, accidents, injuries, damage, schedule changes that may occurs.
- Your credit card will be charged by Go Guy Travel. with the total amount of the reservation.
- The total amount of the reservation is charged on-line and it will appear in your bank account within the next 36 hours after the transaction is made.
- Once the charge is confirmed, you will receive an e-mail with additional information (e.g. pick up time, etc.)
- You must present the boarding pass when you make the check in or with your guide when you are boarding your tour, transfer or hotel.
- In case of Tropical storm or Hurricane, you can only change your tour dates, or change for another tour, the payments in this case and period of time are not refundable.
- The voucher/boarding pass is not valid until signed by the Lead Traveler, and presented at the start of the tour, attraction or activity along with a valid photo identification bearing the name of the Lead Traveler.
- We reserve the right to request additional information (charge authorization form and ID) to guarantee the cardholder protection and prevent identity theft.
CANCELLATION & REFUND POLICY
Cancellations Request will be only by e-mail to firstname.lastname@example.org as MANDATORY.
- Cancellations made 48 hrs before your service = 100% refund
- Cancellations made between 36 hrs and 48 hrs before your service = 80% refund
- Cancellations made between 24 hrs and 36 hrs before your service = 50% refund
- Cancellations made less than 24 hrs before your service = no refund
- No show = no refund
- IMPORTANT: Tour Combos do not apply for a partial refund. If you do one tour from the combo, the cancelation or the refund does not apply.
- These policies are not applied in cases of hurricane, tropical storms, or natural phenomenons. In these cases the policy of change of date of the tour will be observed.
- Date or Schedule changes in reservations for "Hotel-Airport" are only allowed 24 hours in advance.
- The policy of 100% refund does not apply on reservations with promotional codes or discounts, even if the cancellation is made 48 hours prior to the service. In these cases the refund will only be of 80% tops.
- Special discounts and / or promotion codes are applicable only during the dates set for the discount, these discounts are not retroactive for reservations made prior to the promotion period and if the client skip entering promotional code in the corresponding field.
- In cancellations motivated to receive a discount published after the original purchase, a penalty of 20% will be applied.