EnglishFrenchGermanItalianPortugueseRussianSpanish

Dolphin Encounter at Isla Mujeres

This program is specially created for all ages. Dolphin Discovery Isla Mujeres is located just twenty minutes away by ferry in an island called Isla Mujeres, one with the most beautiful landscapes of the Caribbean Sea.

The most incredible thing about this program at Isla Mujeres is that you’re actually going to be swimming with the most adorable marine animals in their natural habitat, the Caribbean Sea! It doesn’t matter if you aren’t a professional swimmer, you’ll be standing at all times at a pier located inside the water where our lovely dolphins will approach to give you an adorable kiss, a warm hug and the most wet handshake you’ll ever receive.

The dolphins are always excited to hang out with our visitors and share their incredible skills and their friendly companionship. While you are in the water, our marine mammal specialists will teach you some interesting data about our dolphins, the nutrition, reproductive and nursing programs we give to each of our species and special tips to take care of our environment.

Continue your day by relaxing and enjoying a day full of fun at our facilities where you’ll find two amazing pools to splash around and take a sunbathe, a delicious buffet and a bar with refreshing beverages with your family and friends. So don’t doubt it anymore, if you want to have a blast with your loved ones Dolphin Discovery Isla Mujeres is the best option for you!

Children Age:

6 - 12

  • 15 min briefing and 40 min in the water.
  • Handshake - Hand Target - Hug - Kiss
  • Ferry Cancun - Isla Mujeres - Cancun
  • (If you are staying in Puerto Juarez please contact our call center).
  • Continental breakfast (bread, juice and coffee) on the ferry.
  • Buffet meal & national open bar.
  • Beach Club: lockers, showers, swimming pool, lounge chairs.
  • Schedules 10:30 AM - 12:00 AM - 01:30 PM - 03:30 PM

What's not Included?:

  • Photos of your experience with the dolphins.
  • Other activities in Cancun or Isla Mujeres.
  • Ground transportation ($16 USD).
  • Dock fee of $10.00 USD, payable at check-in. Children from 6 years old pay dock fee.

  • To book 1-5 year old infants please do not include them in your reservation but be sure to add them on the comments section of your reservation.
  • Dock fee of $10.00 USD payable at check-in. Children from 6 years old pay dock fee.
  • Children ranging from 1-7 years of age or with a stature inferior to 1.20mts can participate in the Encounter program with 1 adult.
  • Children 8 years and up or with a stature of more than 1.20mts are able to participate alone in the Encounter program.
  • Infants and children up to 7 years of age or with a stature inferior to 1.20mts will perform the encounter activities regardless of the program in which they participate.
  • In Isla Mujeres groups have a maximum of 20 people for a closer experience.
  • For security reasons, the use cameras in the water is not allowed, professional photos will be available for sale.
  • The use of life jacket is required in all water programs.
  • IMPORTANT: For the moment we are NOT receiving dollars in cash at our location (check-in, restaurant, boutique and photos), we are getting pesos in cash and if you want to use an international credit or debit card, payments will be done in Mexican or US Currency.


  • RECOMMENDATIONS
  • For safety reasons pregnant women (5 months and up) can't participate in any of our aquatic programs. Women with less than 5 months into their pregnancy can participate in the Encounter program only if accompanied by another adult and after signing a Responsibility Form.
  • It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.
  • If you have any health or physical problem please contact our call center before you make your reservation so we can provide you full information about our services.
  • Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.
  • Bring towels and cash (for the moment we are not receiving dollars, just mexican pesos) for taxis, shopping, meals, etc.

Terms & Conditions

The agency, the transportation company and its representatives acts solely as intermediares for transportation companies, parks, restaurants, e.t.c. and shall not be liable in any way for losses, accidents, injuries, damage, schedule changes that may occurs.


RESERVATION POLICY

 
  • Your credit card will be charged by Go Guy Travel. with the total amount of the reservation.
  • The total amount of the reservation is charged on-line and it will appear in your bank account within the next 36 hours after the transaction is made.
  • Once the charge is confirmed, you will receive an e-mail with additional information (e.g. pick up time, etc.)
  • You must present the boarding pass when you make the check in or with your guide when you are boarding your tour, transfer or hotel.
  • In case of Tropical storm or Hurricane, you can only change your tour dates, or change for another tour, the payments in this case and period of time are not refundable.
  • The voucher/boarding pass is not valid until signed by the Lead Traveler, and presented at the start of the tour, attraction or activity along with a valid photo identification bearing the name of the Lead Traveler.
  • We reserve the right to request additional information (charge authorization form and ID) to guarantee the cardholder protection and prevent identity theft.

CANCELLATION & REFUND POLICY

 

Cancellations Request will be only by e-mail to  contact@goguytravel.com as MANDATORY.

  • Cancellations made 48 hrs before your service = 100% refund
  • Cancellations made between 36 hrs and 48 hrs before your service = 80% refund
  • Cancellations made between 24 hrs and 36 hrs before your service = 50% refund
  • Cancellations made less than 24 hrs before your service = no refund
  • No show = no refund
  • IMPORTANT: Tour Combos do not apply for a partial refund. If you do one tour from the combo, the cancelation or the refund does not apply.
  • These policies are not applied in cases of hurricane, tropical storms, or natural phenomenons. In these cases the policy of change of date of the tour will be observed.
  • Date or Schedule changes in reservations for "Hotel-Airport" are only allowed 24 hours in advance.
  • The policy of 100% refund does not apply on reservations with promotional codes or discounts, even if the cancellation is made 48 hours prior to the service. In these cases the refund will only be of 80% tops.
  • Special discounts and / or promotion codes are applicable only during the dates set for the discount, these discounts are not retroactive for reservations made prior to the promotion period and if the client skip entering promotional code in the corresponding field.
  • In cancellations motivated to receive a discount published after the original purchase, a penalty of 20% will be applied.

Dolphin Encounter at Isla Mujeres Prices

Dolphin Encounter

Book Now !! 

Use code GGDOL2019

Contact your live agent and book now !!

Select Adults
X $ 109.00 USD
Select Children (6 - 12 years)
X $ 99.00 USD
Add transportation
TOTAL
$ 109.00 USD
Taxes Included

Dolphin Encounter + Royal Garrafon Park

Book Now !! 

Use code GGDOL2019

Contact your live agent and book now !!

Select Adults
X $ 129.00 USD
Select Children (6 - 12 years)
X $ 99.00 USD
Add transportation
TOTAL
$ 129.00 USD
Taxes Included

Recommended tours in Cancun

  • Recomended

    Chichen Itza & Cenote Xcajum

    Cancun

    From $89.00 USD

    SEE MORE
  • Recomended

    Xcaret Park

    Cancun

    From $89.99 USD

    SEE MORE
  • Recomended

    The Lobster Dinner Cruise

    Cancun

    From $89.00 USD

    SEE MORE
  • Recomended

    Xichen & Cenote Ik Kil

    Cancun

    From $99.99 USD

    SEE MORE
  • Recomended

    Dolphin Encounter at Isla Mujeres

    Cancun

    From $109.00 USD

    SEE MORE
  • Recomended

    Royal Garrafon VIP

    Cancun

    From $109.00 USD

    SEE MORE
  • Recomended

    Snorkel Discovery Cenote & Turtles

    Cancun

    From $89.00 USD

    SEE MORE
  • Recomended

    Live Paraiso Cozumel

    Cancun

    From $99.00 USD

    SEE MORE
  • Recomended

    Bacalar

    Cancun

    From $149.00 USD

    SEE MORE
  • Recomended

    Dolphin Encounter at Playa Maroma

    Cancun

    From $99.00 USD

    SEE MORE

Need Help?

Call us!

US & Canada - 888-222-0906

Mexico - +52-998-253-6178

Colombia - +57-1-508-6177

Chile - +56-2-2570-8698

WhatsApp - +52 1 998 128 8784