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Xel-Há

Live unique experiences at Xel-Há Mexico with its amazing coves, cenotes and ponds, in the middle of a breathtaking landscape, one of the most beautiful in Cancun and Riviera Maya.

Enjoy this snorkeling paradise, with a variety of fun-filled activities. Glide on zip-lines, show your bravery by jumping from the stone of courage, let yourself go on a inner tube and travel across the river or ride a bicycle through the biking path of the jungle.

In addition, with Xel-Há all inclusive you can enjoy a delicious Continental breakfast, light enough so you can have the energy to start a day of adventure. We are sure water activities will open your appetite, therefore a delicious buffet, domestic open bar and unlimited non-alcohol beverages will be ready in all the restaurants. With Xel-Há Tour you only need to worry about having a blast, the rest is on us!


10% OFF

By purchasing your Admission or Tour to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco or Xenses 7 to 20 days in advance. For Xichén Tours and Xenotes by purchasing 1 to 20 days in advance. Does not apply for Packages or Xperience Passport.

15% OFF

By purchasing your Admission or Tour to any of the experiences at least 21 days in advance. Does not apply for Packages or Xperience Passport.

50% OFF

For children from 5 to 11 years at every Park or Tour. Free admission for children 4 years old and under to Xcaret, Xel-Há and Xichén tours.
The minimum recommended age is 5 years old for Xplor, Xplor Fuego, Xoximilco and Xenses; 6 years old for Xenotes tour.

Duration:

8 hrs

Children Age:

5 - 11

  • Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
  • River floating on inner tubes.
  • Scenic Lighthouse with 360° views at 131 ft (40 m) high and a fun descent.
  • Continental breakfast from 9:30 a.m. to 11:30 a.m.
  • Snacks and lunch buffets from 11:30 a.m. to 5:30 p.m.
  • Domestic open bar and unlimited non-alcoholic beverages.
  • World of Adventure: zip-lines, five-meter-high jumps and different rope games.
  • Hikes through jungle paths.
  • Cenotes and coves.
  • The Meliponary and Nursery.
  • Special activities for kids at the Children's Playground.
  • Rest areas with lounge chairs and hammocks.
  • Life jackets, inner tubes and bicycles.
  • Restrooms, changing rooms, showers, lockers and a towel.
  • Other services (WiFi, ATMs and shops).
  • Free parking.

What's not Included?:

  • Optional activities in Xel Ha.
  • Souvenirs, handicrafts, clothes, or any other product or service not mentioned on the inclusions list
  • Photo or video services
  • Tips

  • Wear comfortable beachwear, swimming shoes and a swimsuit
  • Bring an extra set of clothes
  • Bring some cash and a credit or debit card since the use of certain equipment requires a deposit or to pay for any other service not mentioned on the inclusions list.
  • Children 0 - 4 years old are free. 
  • Children 5 - 12 years old pay half the adults price.
  • Children taller than 55” but under 12 years old must present identification to verify their age.
  • Children older 12 years pay adult price.
  • Reservations cancelled with more than 3 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable.
  • No changes shall be allowed on the day of your visit.
  • The use of snorkel requires a refundable deposit of $25 USD.

Terms & Conditions

The agency, the transportation company and its representatives acts solely as intermediares for transportation companies, parks, restaurants, e.t.c. and shall not be liable in any way for losses, accidents, injuries, damage, schedule changes that may occurs.


RESERVATION POLICY

 
  • Your credit card will be charged by Go Guy Travel. with the total amount of the reservation.
  • The total amount of the reservation is charged on-line and it will appear in your bank account within the next 36 hours after the transaction is made.
  • Once the charge is confirmed, you will receive an e-mail with additional information (e.g. pick up time, etc.)
  • You must present the boarding pass when you make the check in or with your guide when you are boarding your tour, transfer or hotel.
  • In case of Tropical storm or Hurricane, you can only change your tour dates, or change for another tour, the payments in this case and period of time are not refundable.
  • The voucher/boarding pass is not valid until signed by the Lead Traveler, and presented at the start of the tour, attraction or activity along with a valid photo identification bearing the name of the Lead Traveler.
  • We reserve the right to request additional information (charge authorization form and ID) to guarantee the cardholder protection and prevent identity theft.

CANCELLATION & REFUND POLICY

 

Cancellations Request will be only by e-mail to  contact@goguytravel.com as MANDATORY.

  • Cancellations made 48 hrs before your service = 100% refund
  • Cancellations made between 36 hrs and 48 hrs before your service = 80% refund
  • Cancellations made between 24 hrs and 36 hrs before your service = 50% refund
  • Cancellations made less than 24 hrs before your service = no refund
  • No show = no refund
  • IMPORTANT: Tour Combos do not apply for a partial refund. If you do one tour from the combo, the cancelation or the refund does not apply.
  • These policies are not applied in cases of hurricane, tropical storms, or natural phenomenons. In these cases the policy of change of date of the tour will be observed.
  • Date or Schedule changes in reservations for "Hotel-Airport" are only allowed 24 hours in advance.
  • The policy of 100% refund does not apply on reservations with promotional codes or discounts, even if the cancellation is made 48 hours prior to the service. In these cases the refund will only be of 80% tops.
  • Special discounts and / or promotion codes are applicable only during the dates set for the discount, these discounts are not retroactive for reservations made prior to the promotion period and if the client skip entering promotional code in the corresponding field.
  • In cancellations motivated to receive a discount published after the original purchase, a penalty of 20% will be applied

Xel-Há Prices

Xel Ha All Inclusive (Entrence Only)

Available between the following dates. 

July 1st - August 15th 2019

December 26th - December 31st 2019 

Select Adults
X $ 114.99 USD
Select Children (5 - 11 years)
X $ 57.50 USD
Add transportation
TOTAL
$ 114.99 USD
Taxes Included

Xel Ha All Inclusive (Entrance Only)

Available between the following dates. 

May 1st - June 30th 2019

August 16th - December 25th 2019 

Select Adults
X $ 99.99 USD
Select Children (5 - 11 years)
X $ 50.00 USD
Add transportation
TOTAL
$ 99.99 USD
Taxes Included

Tour Xel Ha All Inclusive

Available between the following dates. 

May 1st - June 30th 2019

August 16th - December 25th 2019 

Select Adults
X $ 129.99 USD
Select Children (5 - 11 years)
X $ 65.00 USD
Add transportation
TOTAL
$ 129.99 USD
Taxes Included

Tour Xel Ha All Inclusive

Available between the following dates. 

July 1st - August 15th 2019

December 26th - December 31st 2019 

Select Adults
X $ 144.99 USD
Select Children (5 - 11 years)
X $ 72.50 USD
Add transportation
TOTAL
$ 144.99 USD
Taxes Included

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Need Help?

Call us!

US & Canada - 888-222-0906

Mexico - +52-998-253-6178

Colombia - +57-1-508-6177

Chile - +56-2-2570-8698

WhatsApp - +52 1 998 128 8784